Shipping policy

SHIPPING POLICY - BATH BOMB PRODUCTS(Bath Bombs, Bath Fizzers & Shower Pucks)
Last Updated: [March 19, 2025]

At Splash to Scripture, we strive to ensure that your bath bombs, bath fizzers, and shower pucks are delivered promptly and securely. Please review our shipping policy below for details on delivery times, locations, and other important information.

 

 

1. SHIPPING LOCATIONS

We currently deliver within Calgary and nearby towns, including but not limited to:

  • Airdrie, Cochrane, Chestermere, Okotoks, High River, Strathmore, Langdon, Crossfield, Black Diamond, Turner Valley, Priddis, Bragg Creek, Bearspaw, Balzac, Didsbury, Olds, Carstairs, Innisfail, and Bowden.
  • If you are outside these areas, please contact us before placing an order to discuss possible delivery options.

 

 

2. PROCESSING TIMES

  • Orders are typically processed within 2-5 business days. Custom orders or high-demand periods may result in extended processing times.
  • You will receive a confirmation email once your order has been processed and is ready for delivery.

 

 

3. DELIVERY METHODS

  • Local Delivery: We offer direct delivery to addresses within our service areas. Delivery fees may apply based on your location.
  • Pickup Option: If available, you may choose to pick up your order at a designated location. Pickup details will be provided upon order confirmation.
  • Cash on Delivery (COD): Available only for bath bomb products, bath fizzers, and shower pucks within Calgary and surrounding areas.

 

 

4. SHIPPING FEES

  • Delivery fees vary based on location and order size. The final delivery charge will be calculated at checkout.
  • Orders over a certain amount may qualify for free delivery. Check our website or promotions for eligibility.

 

 

5. SHIPPING TIMES

  • Standard delivery times range from 2-7 business days, depending on your location. Delays may occur due to weather conditions, holidays, or high order volumes.
  • We strive to deliver as quickly as possible but cannot guarantee specific delivery dates.

 

 

6. INCORRECT OR MISSING INFORMATION

  • Please ensure that your shipping address and contact details are accurate when placing an order. We are not responsible for delays or lost shipments due to incorrect or incomplete address details.
  • If you notice an error in your shipping information, please contact us as soon as possible at splashtoscripture@gmail.com.

 

 

7. DAMAGED OR MISSING ITEMS

  • If your order arrives damaged or missing items, please notify us within 48 hours of delivery with photos and a description of the issue. We will work with you to resolve the problem by offering a replacement or store credit.
  • We are not responsible for lost or stolen packages once they have been marked as delivered.

 

8. CHANGES TO SHIPPING POLICY

  • We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated date.

 

 

9. CONTACT INFORMATION

For any questions or concerns regarding our shipping policy, please contact us at:

  • Phone: 403-383-4447
  • Email: splashtoscripture@gmail.com